Terms and Conditions
Thank you for using Business Tax In UAE (referred to hereafter as the “Platform”, “We”, “Us”, or “Our”). These Terms of Service (“Terms”) govern your access and use of the products, services, software, compliance tools, and websites (collectively referred to as the “Services”) offered by Business Tax In UAE and its corporate affiliates. By accessing or using our Services, you confirm your acceptance of these Terms and our Privacy Policy. If you are accessing the Services on behalf of an organization as an employee or authorized representative, you are binding that organization to these Terms.
By using the Services, you agree to these Terms of Service. You also confirm and represent that you are an adult with full legal capacity as defined under United Arab Emirates (UAE) law.
- Trial Offers, Auto-Renewals, and Paid Accounts
We may provide trial offers for limited access to specific Services (“Trial Offer”) to new customers who supply a valid payment method, such as a credit card. Your account will automatically be upgraded to the paid membership or service plan you selected when you start a Trial Offer. You give the Platform permission to charge your payment method on a recurring monthly or annual basis, as appropriate. Additional Services not included in the Trial Offer may need to be purchased or upgraded to a higher plan before the trial period ends.
The Platform may automatically bill your account at the end of any trial period or when membership automatically renews unless you formally cancel or downgrade. You may downgrade an auto-renewing paid plan to a free or basic plan at any time.
Your payment details (which the Platform will store and update securely) will allow you to continually purchase additional services including any corporate tax, VAT or registration fees. If the Platform is unable to successfully charge your payment method, the Platform may downgrade your plan or suspend your account until valid payment information is provided. You are responsible for ensuring we have accurate and up-to-date payment details.
- Refund Policy
We strive to offer our Services at the highest level of customer satisfaction. If you are not satisfied or believe there has been a billing error, please contact our Support Team immediately through official channels so that we can assist you, issue a refund or give credit for future corporate compliance Services.
- Timeframe: Refund requests must be made within thirty (30) days of the date of original purchase.
- Prorated Refunds: You may be eligible for a prorated refund if you cancel and no longer use the remainder of your annual membership.
- Third-Party Exclusions: We do not offer refunds for government-related incorporation fees, statutory filings, registered agent services, or payments paid directly to third parties. We also do not offer refunds to independent contracting consultants or external corporate compliance specialists (“Affiliate Consultants”) you may have employed for external corporate compliance Services.
- Service Delivery: Refunds are generally not issued for operational compliance or advisory services that have already been performed, analyzed, or delivered, unless caused by an operational error or billing mistake on our part.
- Website Content and Non-Legal/Tax Advice Disclaimer
All information on Business Tax In UAE, including regulatory updates, corporate compliance data, and financial frameworks (“Tax & Regulatory Information”) is purely for general informational purposes. It does not constitute formal legal, financial, or definitive tax advice. For formal written tax advice or specific corporate structuring advice, you are expected to enter into a formal written advisory agreement with us.
- Interactions with Independent Affiliate Consultants
By using our services and platform you may be introduced to independent professionals, external auditors, or freelance advisors (hereinafter, “Affiliate Consultants”). No Affiliate Consultant is an agent or employee of Business Tax In UAE. Affiliate Consultants are independent third parties working under their own licenses and responsibilities and provide basic responses, initial reviews, or limited overviews only through our platform.
If you decide to consult with an Affiliate Consultant through the Platform, please be aware of the following points:
- Independent Consultation: Any initial consultation or general response is merely a first step. Any formal relationship is strictly between you and the consultant and does not involve Business Tax In UAE.
- Data Sharing Consent: By using our communication tools you will be giving consent to share relevant corporate and financial information with the consultant and the Platform. Our communication may be reviewed for compliance, fulfillment and quality assurance.
- Consultation Termination: The consultation duration and extent are entirely under your control. The interaction will terminate once the digital conversation ends unless you agree to engage a formal engagement outside the Platform.
- Full Engagement: Any complete legal, auditing, or tax service will be subject to separate terms and conditions between you and the consultant. The Platform does not control these arrangements.
- Professional Decision: The Platform does not influence the consultant’s professional decisions. The consultant may refuse the service at their discretion.
- No Warranty or Representation: We make no warranty or representation about the qualification, licenses, or performance of any Affiliate Consultant. Every reliance on their services is at your own risk.
- Consultant Profiles on the Platform
All consultant profiles, directories, and credentials listed on Business Tax In UAE are submitted by consultants themselves. This information is not verified, researched or authorized by the Platform. You are solely responsible for the suitability, qualifications, and the regulatory status of any consultants you use.
- Business Setup, Corporate Registrations, and Registered Agent Services
The Platform partners with third party agencies, free zone authorities and other service providers for business formations, corporate tax registrations, VAT registrations and trademarks. You agree that we may disclose your personal and corporate information to such third party service providers for the purpose of servicing your requests.
Where required by law, purchasing a registered address or agent service allows us and our partners to receive legal notices, regulatory documents, and service of process on your behalf. You also authorize the digital processing and forwarding of such documents to your registered email or account portal.
- Auto-Renew Structure: Registered address and agent services will be automatically renewed each year to keep your business in good standing. Unless you cancel before the renewal date, the Platform will charge your stored payment method for the next year’s fee.
- Fee changes: We may adjust our annual fees based on economic or regulatory changes and will notify you prior to any fee increases.
- Cancellation Policy: The terms of these services may be cancelled during business hours by contacting support. We do not issue any prorated refunds in case of mid-term cancellations. You have the responsibility to inform us immediately in case your company has been dissolved, to avoid automatic renewal fees.
- Non-renewal by non-payment: If payment cannot be completed, we may terminate the registered address or agent service. You hereby accept any risk (including fines and penalties) related to such termination.
- Termination of Membership and Platform Access Restriction
We reserve the right, at our sole discretion, to downgrade, suspend, or permanently terminate your access to the Services or your account at any time and without notice. This may happen in instances where your conduct constitutes a breach of these Terms, involves activities that pose a legal risk, or causes disruption to our systems, or any security breach involving your account. If we do terminate your account, we will send you a notification to your registered email. We shall not be liable for any change, limitation or termination of your account as a result.
- Ownership, Integrity, and Preservation of Corporate Documents
We do not claim ownership rights over the corporate documents, balance sheet, VAT records, and certificates you create or upload and store on our systems. You authorize us to process and use these documents only to provide the required services to you.
We may keep documents and share them with third parties when required by UAE federal law or when we have a reasonable belief that it is necessary to:
- Comply with a court order, audit or government reference;
- Enforce these Terms;
- Counter any claim that your data violates any third party rights; or
- Protect the Platform, its Users and the community of businesses on the Platform.
We may not be liable to you if your data is accidentally deleted or damaged due to data synchronization failures. Although your content belongs to you, we will comply with law enforcement and Federal Tax Authority (FTA) when they approach us with a valid legal request.
- Consent to Digital Communications
When you create an account with us, or use our services, you agree to receive digital communications, including compliance reminders, regulatory updates, service notifications and announcements. You can unsubscribe from promotional emails at any time using the link in the footer.
- Legality of Physical and Electronic Signatures
The Platform supports electronic and digital signatures as per UAE regulations. We act only as a delivery service and do not verify the physical identity or authorization of signatories.
By using our electronic signature tools you agree to the use of such tools. The absence of third party certification shall not affect the validity or enforceability of any contract or filing completed through our system.
- Acceptable Use of Communications Services
The Platform provides live chats, comment threads, Q&A forums, and support portals (“Communication Services”) for the exclusive purpose of sending messages with professional, lawful intent, pertaining to tax and corporate issues.
You may not:
- Defame, harass, threaten or otherwise violate the rights of others;
- Post profane, defamatory, obscene or illegal content;
- Pretend to be another individual or misrepresent your identity or authority;
- Upload viruses or other disruptive files;
- Collect or scrape users’ personal data without their permission;
- Violate any applicable laws or regulations
We reserve the right to review, edit or delete content in order to maintain the integrity of the Platform and for compliance with any government requests.
- No Unlawful or Prohibited Use
You may only use our Services if it does not violate the laws of your jurisdiction. The Services do not allow you to circumvent the law.
These are strictly prohibited:
- Using the platform to facilitate the concealment of illegal activities or fraudulent activities or create an improper tax structure.
- Using the Platform for purposes not within the UAE or on a basis of a trade agreement.
- Initiating legal action against Business Tax In UAE, its affiliates, or its partners.
- Using the platform if your entity is under sanctions.
We may suspend accounts that are involved in any of the following activities immediately.
- Limited License Grant
Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to use our compliance tools and templates solely for your internal business purposes.
You cannot copy, scrape, resell or commercially distribute our templates, formats or calculators without specific written permission. Any commercial use without permission will be prosecuted.
- Intellectual Property Rights
We own all rights, title and interest in our platform including source code, design, content, logos and tools. You may not reverse engineer, modify, or bypass our security features. All materials are copyrighted by Business Tax In UAE (with limited third party exceptions).
- Links to Third-Party Web Properties
Our website may link to external registries, banks, or government sites for your convenience. We have no control over these sites and do not endorse them in any way. Your use of these sites is governed by their own policies.
- Disclaimer of Guarantees and Liability
Our Services and content are provided “as is” and “as available” without any warranties. They may occasionally contain inaccuracies or outdated information even as we take reasonable steps to maintain accuracy.
To the maximum extent allowed under UAE law, Business Tax In UAE and its affiliates shall not be liable for any indirect, incidental, punitive or consequential damages, including lost profits or compliance penalties.
In any event, our total liability to you in respect of any claims shall not exceed the lower of AED 5,000 or the amount you paid for the particular service.
- Indemnity and Release
You agree to indemnify, and hold harmless Business Tax In UAE, its directors, affiliates and employees from and against any claims, losses, damages or expenses (including legal fees) related to your breach of these Terms and any misuse of the Services which you have, and the infringement of any third party rights.
- Dispute Resolution and Governing Law
Most issues can be resolved by contacting our operations team. If this is not possible, all disputes will be governed by the exclusive jurisdiction of the Dubai Courts. These Terms are governed by the laws of the United Arab Emirates.
- Entire Agreement
These Terms together with our Privacy Policy constitute the entire and exclusive agreement between you and Business Tax In UAE in relation to your use of the Services.